Enhance the customer journey with automation & expertise
Kordinator automates and augments service operations using:
- Capture quality leads & information using workplace enrollment
- Easily connect with clients using enterprise ready, online scheduling tool
- Close sales more efficiently with contextual, automated follow-ups
- Empower staff with financial & benefit knowledge libraries
- Impress prospects by providing relevant & interactive information before the meeting
Customize your engagement lifecycle with personalized branded content and create a concierge level experience.
Enhance your customer service process and improve your bottom line. Using our analytics modules, you can:
- Handle a larger number of members with automated contact points
- Schedule appointments with the intuitive online booking tool
- Provide users with key information using the AI knowledge base
- Coordinate staff effectively using the secure communication channel
- Increase efficiency by adapting ideas from a library of advocate modules
Optimize loss ratios, adjust expenses, and increase member satisfaction.
Increase productivity and efficiency with customized solutions matching your needs. Provide the highest level of support with:
- A customized engagement lifecycle
- personalized communication
- enterprise grade scheduling
- machine learning based document indexing
Kordinator’s cloud based solution offers a seamless implementation, integrating with all major CRM and calendar systems.
Meet the Kordinator smart customer service solution.
AI and machine learning at its best
Predicts the most relevant resolution and regulatory steps for case management.
Reduces operational calls and promotes higher customer satisfaction.