Solutions

Kordinator finds the sweet spot between
human interaction & support automation
for your business

Scheduling & Automation

Kordinator automates and augments service operations using:

  • process automation 
  • contextual checklists
  • to-do alerts
  • integrated scheduling

Customize your engagement lifecycle with personalized branded content and create a concierge level experience.

Leads & Claims

Enhance your customer service process and improve your bottom line. Using our analytics modules, you can:

  • Self service channel for customers
  • Automate routing claims to to the most suitable Claims Adjuster
  • Integrated scheduling for verification calls
  • Machine learning searches for relevant documents

Optimize loss ratios, adjust expenses, and increase customer satisfaction.

Service Operations

Increase productivity and efficiency with customized solutions matching your needs. Provide the highest level of support with:

  • A customized  engagement lifecycle
  • personalized communication
  • enterprise grade scheduling
  • machine learning based document indexing

Kordinator’s  cloud based solution offers a seamless implementation, integrating with all major CRM and calendar systems.

Meet the Kordinator smart customer service solution.
AI and machine learning at its best

Case Management

Predicts the most relevant resolution and regulatory steps for case management.

Service Scheduling

Reduces operational calls and promotes higher customer satisfaction.