Solutions

Automation for TPA

kordinator automates and augments service operations using macros, contextual checklists, to-do alerts and integrated scheduling. The solution customizes engagement lifecycle with personalized branded content for a concierge level experience.

Insurance Agencies

We apply advanced analytics for an optimized claims management lifecycle, with a direct positive impact to the bottom line. The analytics-based claims routing to the most suitable Claims Adjuster, a set of next-best actions recommendations, integrated scheduling of claims verification calls, and machine learning based document searches are available to optimize loss ratios, adjust expenses, and increase customer satisfaction.

Customer Service Operations

Integrated solutions increase productivity and level of service using custom engagement lifecycle with personalized communication, enterprise grade scheduling, and machine learning based document indexing. The cloud based solution has a quick implementation cycle and integrates with all major CRM and calendar systems.

Case Management

Predicts the most relevant resolution and regulatory steps for case management.

Service Scheduling

Reduces operational calls and promotes higher customer satisfaction.