Scheduling

Intelligent Online Appointment Scheduling

Automated Appointment Scheduling

The cloud-based intelligent system works as an assistant to:

  • Secure appointments with timely and appropriate follow-ups
  • Connect with consumer using non-intrusive preferred contact
  • Increase retention and renewal rates with appropriate contact

Kordinator’s cloud-based solution offers a seamless implementation, integrating with all major CRM and calendar systems.

Divert Inquiries from the Call Center

Provides the agent with automated help. Automated help includes:

  • Mobile-enabled on-demand help that is quicker than contacting the call center
  • Semi-automated and manual mode of configuration
  • Informational resource and reference for agents.

Kordinator is here to support your agents.

Natural Language Processing

Cutting edge AI implementation with natural language processing that can:

  • Handle a large number of queries with automated contact points
  • Be trained for your specific product lines that learns as it goes
  • Ensure security. A private communication channel connects all stakeholders.

Expect to optimize loss ratios, adjust expenses, and increase member satisfaction.