Intelligent Customer Care for Insurance Agencies

Intelligent Customer Care for Insurance Agencies

Insurance Agencies

kordinator has developed AI models for front-end customer services that make policy acquisition faster and keep policyholders more “engaged” with insurers, thereby encouraging customer loyalty, retention, and loss mitigation.

Claims Processing

We apply advanced analytics for an optimized claims management lifecycle, with a direct positive impact to the bottom line. The analytics-based claims routing to the most suitable Claims Adjuster, a set of next-best actions recommendations, integrated scheduling of claims verification calls, and machine learning based document searches are available to optimize loss ratios, adjust expenses, and increase customer satisfaction.

kordinator in Action

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