Applying Artificial Intelligence to Customer Care

Super charge your customer care team with kordinator automation and artificial intelligence

Increase productivity.

Increase productivity and reduce average handle time (AHT)

Optimize Operations.

Respond to service requests 70% faster.

Reduce inbound calls.

Provide timely and accurate responses to service requests received digitally, eliminating the need for inbound calls.

Customer Service has met its match.

Shorter wait times, reduced costs, fewer phone calls, and a faster response rate are all within reach with kordinator. In our world of instant gratification, customer service needs give immediate, accurate responses, and we’re here to make it possible.

Salesforce integrated - next generation customer service

Identifies service gaps

Match KB resolution

Personalize follow-up

Provides self-service tools to encourage engagement